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District & IT

Built for districts. Student privacy in mind.

Built with student privacy and classroom controls in mind. COPPA-aware design; for school deployments, data handling is designed to align with FERPA expectations for education records. We design to SOC 2 Trust Services Criteria (Type II certification in progress). DPA, SLA, and School Services Agreement available on request.

  • COPPA-aware

  • Classroom controls

  • Agreements on request

Privacy & Compliance

Data Privacy & Compliance

Built with student privacy and classroom controls in mind. COPPA-aware design; for school deployments, data handling is designed to align with FERPA expectations for education records. We design to SOC 2 Trust Services Criteria (Type II certification in progress).

  • COPPA-aware

    COPPA-aware design. Built with student privacy and classroom controls in mind.

  • FERPA expectations

    For school deployments, data handling is designed to align with FERPA expectations for education records.

  • SOC 2

    We design to SOC 2 Trust Services Criteria (Type II certification in progress).

  • Agreements on request

    DPA, SLA, and School Services Agreement available on request.

  • Data minimization

    We collect only what's needed to operate the platform and support safety features — not for advertising, not for sale, not for third-party marketing. HeyOtto does not sell student data or use it to train models on identifiable information.

  • Retention & deletion

    A deletion request or a closed account starts a 24-hour clock. Student data is removed on that timeline — not held in a backlog, not parked for later.

  • Subprocessors

    A current subprocessor list is available on request as part of the Data Processing Agreement.

Safety

Real-Time Safety Monitoring

  1. 01

    Real-time conversation scoring

    Every conversation is scored as it happens — flags for self-harm, sexual content, grooming, violence, and bullying as they happen, not after the fact.

  2. 02

    Ongoing behavioral tracking

    HeyOtto builds a running safety profile per student across conversations, so patterns get caught, not just single messages.

  3. 03

    Four-tier Real-time alerts

    Low, Medium, High, and Critical — so staff know what needs attention now vs. what’s just a flag.

Admin

Admin Dashboard

District and school admins get visibility without needing to read every conversation:

  • User management across schools and classrooms

  • District- and school-level administration from one account

  • Reporting and usage analytics

  • Role-based access (district admin, school admin, teacher, student)

  • Data handling designed to align with FERPA expectations across every role

Rollout

A Simple Path to District-Wide Use

  1. 1

    Start with a pilot

    One school, one grade band, one advisor or coordinator.

  2. 2

    Review the paperwork

    DPA, SLA, and School Services Agreement available on request.

  3. 3

    Roll out district-wide

    Scale from pilot to full deployment once approved.

IT

Integration & Technical Requirements

  • Single sign-on

    SSO is available for school-wide and district-wide deployments.

  • Rostering

    HeyOtto doesn't require full roster sync to get started — schools can onboard through invite-based signup for pilots, with SSO-based rostering available for full district deployment.

  • LMS compatibility

    Google Classroom integration.

  • System requirements

    Browser-based, no software install. Works on Chromebooks, the standard 1:1 device in most K–12 districts.

Deployment models

  1. 01

    Classroom pilot

    A single teacher or grade level, invite-based, no district IT lift required.

  2. 02

    School-wide rollout

    School-level admin account, teacher and student roles provisioned through SSO.

  3. 03

    District-wide deployment

    District admin account with visibility across schools, centralized provisioning, and a named implementation contact.

FAQ

Common Questions from IT & Compliance

Straight answers for district technology, privacy, and legal review.

Next step

Ready for Your District?

Talk to our team about a pilot, or review our Trust Center for full technical and compliance detail.